Track and Check

Verify health status of traveling staff and beneficiaries

What is Health Check?
Health Check allows travelers to report on their wellbeing through automated calls with an Interactive Voice Response (IVR) system.

Keep track of all travelers with a data dashboard

Setup flexible, time-sensitive monitoring settings

Translate your campaign to multiple languages

A tool founded to monitor travelers from the Ebola Hotzone

Check and Report Ebola (CARE) Hotline, a novel approach to monitoring, was designed to allow travelers to report their health status daily to an interactive voice recognition system (IVR). After a rapid development process, the IVR was piloted with Centers for Disease Control and Prevention (CDC) on federal employees who returned from deployments to affected countries. The system was designed using open source tools from InSTEDD, Verboice for IVR and mBuilder for SMS. These tools were packaged together to facilitate and promote travelers’ adherence to daily self-monitoring reporting requirements of symptoms.

CDC surveyed the participating employees to assess user experience. Results indicated that users became more familiar with and found the system easier to use over the course of their monitoring period. The majority were highly satisfied (94%) and would recommend the system for future monitoring efforts (89%). This technology is easily adaptable and can be modified for future emergency responses, contact investigations, or routine monitoring for public health protections.

About CDC DGMQ

The public health mission of DGMQ is to reduce morbidity and mortality among immigrants, refugees, travelers, expatriates, and other globally mobile populations, and to prevent the introduction, transmission, and spread of communicable diseases through regulation, science, research, preparedness, and response.
DGMQ also has the regulatory mission to prevent the introduction, transmission, and interstate spread of communicable diseases into the United States and its territories. Read more about CDC DGMQ here.